How to cancel IPVanish subscripiton with a full refund in 2024

IPVanish is one of the oldest VPNs in the market. It was founded in 2012 and has its headquarters in the United States. The VPN offers secure VPN features, optimized servers, and applications for all devices.

I purchased the yearly subscription to test the VPN and its cancellation and refund process. To my surprise, and unlike other VPNs, my money was credited back to my account in two business days, which is one of the fastest refunds I got from a VPN provider.

I have detailed all the necessary steps I followed to cancel my IPVanish VPN subscription and claim a full refund. I have also mentioned how you can cancel an IPVanish subscription purchased via the Play Store and App Store with a refund request.

However, before you cancel your IPVanish subscription, get a reliable VPN like ExpressVPN or NordVPN, which will help keep your online activities anonymous and your IP address hidden. Without further ado, let’s begin the IPVanish cancelation process.

Things to know before you cancel IPVanish

IPVanish is a solid choice among VPNs, offering decent speeds and robust encryption. It stands out as a safer and more effective option compared to free or cracked VPN services. However, if you’ve decided to cancel your IPVanish subscription, here are a few key points to keep in mind:

• IPVanish offers a 30-day money-back guarantee for its yearly and two-year subscription plans.
• Refunds for monthly subscriptions are not provided, but you can still contact their customer support team for assistance.
• Refunds are available for 7-day free trial subscriptions purchased through the IPVanish mobile application. To qualify, you must cancel the free trial on the sixth day and request a refund via the Google Play Store or App Store.
• Subscriptions purchased through Amazon (in-app) are not eligible for refunds.

How to cancel IPVanish subscription in 2024: Easy steps

For the sake of writing this article and testing IPVanish’s cancelation process, I purchased the yearly subscription. But before canceling it, I tested it thoroughly with several offline and online tools like browser leak, DNS leak, and encryption. You can also test your VPN with an online website dedicated to privacy and security.

I found no issue with its encryption, and no Moblie VPN leaks were reported. I also tested it to change my Netflix library, and it did it flawlessly. However, if IPVanish didn’t perform well on your device, then you can claim a full refund within 30 days.

Canceling IPVanish via browser with a refund request

Here are the steps I took to cancel my IPVanish VPN subscription successfully via their website:

1. Go to the IPVanish website
2. Click on the My Account tab located in the top-right corner.
3. Log in to your account by entering your IPVanish username and password.
4. Once logged in, select Subscriptions from the menu on the left side.
5. On the Subscriptions page, click on Change Plan.
6. You’ll now see options to either change your current plan or cancel your subscription entirely. Choose the cancel option to finalize the process.

Unlike VeePN’s cancelation and refund process, an IPVanish refund request will be generated automatically once you cancel the subscription. You will receive the cancellation confirmation via email within an hour.

Canceling IPVanish subscription purchased via Google Play Store (Android)

IPVanish offers a free trial exclusively for mobile users. Subscriptions purchased through the Google Play Store must be canceled and refunded directly via the same platform. Follow these steps to cancel your IPVanish subscription purchased through the Play Store:

1. Open the Google Play Store app on your Android phone or tablet.
2. Tap the menu icon (or your profile picture) in the top-left corner of the app.
3. From the side menu, select Payments & Subscriptions.
4. Choose Subscriptions from the list of options.
5. Locate the IPVanish trial subscription in the list.
   1. If IPVanish does not appear, there is no active free trial linked to this Google Play account.
6. Tap Cancel Subscription and follow the on-screen instructions to complete the cancellation.

For paid IPVanish subscriptions on Google Play Store:

1. Go to the Payment & Subscriptions section in the Google Play Store
2. Select the app you want to cancel, “IPVanish.”
3. On the app’s details page, click Cancel Purchase.
   1. Note: You have 48 hours from the time of purchase to cancel and receive an automatic refund from Google. If this option isn’t available, it means the 48-hour window has passed.
4. You will receive a confirmation email.

Canceling IPVanish subscription purchased via Apple App Store (iOS)

Here are the detailed steps to cancel a subscription purchased via the App Store:

1. Open the Settings app on your device.
2. Tap your Apple ID at the top of the screen.
3. Choose Subscriptions from the list of options.
4. Find and select your IPVanish subscription.
5. Tap Cancel Subscription and follow the prompts to confirm the cancellation.

How to get a refund after canceling your IPVanish subscription?

IPVanish offers a convenient feature that automatically generates a refund request if you cancel your VPN subscription within 30 days. Simply follow the steps outlined above to cancel your subscription through their website, and the refund request will be processed automatically.

This process is straightforward and eliminates the need for additional steps, setting it apart from NordVPN’s cancellation and refund process, which is often regarded as one of the best in the VPN industry.

For users who purchased IPVanish through a mobile device, the process for initiating a refund is slightly different.

1. Go to Apple’s Report a Problem page and sign in using your Apple ID.
2. From the first dropdown menu, choose Request a Refund.
3. In the second dropdown menu, provide the reason for your refund request, such as Service did not meet expectations.
4. Find your IPVanish subscription in the list, select it, and click Submit.
5. Refunds are usually processed within a few hours and returned to your original payment method.

How long does IPVanish take to process my refund?

As mentioned in the introduction of this article, IPVanish surprisingly processed a full refund within just two days. This was the fastest refund experience I’ve ever had with a VPN. In comparison, when I last tested ExpressVPN’s cancellation and refund process, it took four business days for the amount to be credited back to my account.

Why wouldn’t they return the money quickly? After all, it’s my money. Moreover, IPVanish’s money-back guarantee specifies a refund processing time of three business days.

Sadly, IPVanish does not have 24/7 chat support for visitors, and you will be greeted by a bot giving links and trying to resolve your issue instead of a human.

IPVanish users on Reddit didn’t have experiences similar to mine. Some were charged even after canceling their subscriptions, while others couldn’t cancel them. However, IPVanish’s Trustpilot tells a different tale: Users praise it for good service.

What are the best IPVanish alternatives in 2024?

IPVanish offers highly optimized VPN servers that provide fast internet speed with full encryption. With a single IPVanish subscription, you can secure many devices and your device with additional privacy features, such as a SOCKS5 proxy (best to bypass VPN blocks), VPN kill switch, double-hop servers, and split tunneling.

If the VPN doesn’t meet your expectations, here are some excellent alternatives to safeguard your online identity. For those with a budget for premium online security, I recommend ExpressVPN or NordVPN.

ExpressVPN

Deal Save 61% and get ExpressVPN for 2 years + 4 months for free

Get ExpressVPN

However, if you’re looking for a more affordable option at a price similar to IPVanish, here are some great choices.

1. Surfshark — Best in affordable price

Owned by the parent company that owns NordVPN, Surfshark has quickly become a popular VPN. It offers speedy servers in 100+ countries and supports modern VPN protocols, which are essential for encrypting data.

I have tested Surfshark to access restricted websites, change Netflix libraries, and access Hulu from outside the US, and it worked exceptionally well. Additionally, I tested it for downloading torrents and playing online games.

The gaming experience was not up to the mark because it reduced my internet speed by 30%, and online gaming requires a lower ping for the perfect experience. Here are a few points that make Surfshark a good alternative to IPVanish.

• Offers secure encryption protocols such as OpenVPN, WireGuard, and IKEv2.
• Features obfuscated servers (Camouflage Mode) to disguise VPN traffic and bypass censorship.
• Provides user-friendly apps for all major platforms, including Windows, macOS, Android, iOS, Linux, and smart TVs.
• Supports advanced features like split tunneling, CleanWeb (ad blocker), and dedicated IP options for a tailored experience.
• Allows unlimited simultaneous device connections under a single account with a strict no-logs policy.
• Offers a budget-friendly 2-year plan at $2.49/month, backed by a 30-day money-back guarantee and 24/7 customer support. Surfshark’s cancelation and refund policy is smooth and easy, giving you 30 days to use it and take your money back if you don’t like it.

2. Private Internet Access — Fast & Secure

Private Internet Access (PIA) has been reviewed and rated as the best VPN for speed and security by several VPN review websites, such as VPN for What. I tested PIA for streaming and online security, and it performed exceptionally.

However, it still needs to undergo a third-party audit. Here are some key features of PIA that make it a strong alternative to IPVanish:

• Operates a vast network of over 35,000 servers across 84 countries, providing fast and stable connections globally.
• Effectively unblocks popular streaming platforms like Netflix and Disney+, and allows unrestricted torrenting on all servers.
• Features advanced privacy tools such as customizable encryption, multi-hop connections, split tunneling, and a kill switch for enhanced security.
• PIA uses OpenVPN, WireGuard, and IPSec for data encryption.
• Ensures user privacy with a strict no-logs policy, keeping your data secure and confidential.
• Supports up to ten devices simultaneously under a single account.
• Offers user-friendly apps compatible with Windows, macOS, Linux, Android, and iOS.
• Provides affordable pricing starting at $2.03 per month for a three-year subscription, with a 30-day money-back guarantee. PIA’s cancelation and refund process is super-easy, and it took me not more than 7 days to get my money back.

3. Proton VPN — Free forever!

Proton VPN is a reliable VPN service offered by the creators of the well-known secure email platform, Proton Mail. I’ve tested both the free and premium versions of Proton VPN, and I find it to be a solid choice for those who prioritize browsing the internet anonymously and frequently connecting to public Wi-Fi networks.

Here are the Proton VPN features that I liked in the freemium model:

• Unlimited data for unrestricted browsing and streaming.
• Free from ads for a seamless user experience.
• Strong privacy protection with a strict no-logs policy.
• Secures connections with robust encryption protocols like OpenVPN and WireGuard.
• Includes a kill switch to protect your IP address by blocking traffic if the VPN connection drops.
• Prevents tracking with DNS and IPv6 leak protection. (In premium)
• Access to servers in five locations: the United States, the Netherlands, Singapore, and Japan.
• Supports one device connection, ideal for individual use.
• Offers open-source apps that have been independently audited for security, ensuring transparency and trust.
• You can also get a 100% refund by canceling Proton VPN premium subscription.

Canceling IPVanish — Final thoughts

IPVanish offers optimized VPN servers with advanced security features and supports unlimited device connections. During my testing, I found it to be a reliable and affordable VPN option. I highly recommend it to anyone seeking a budget-friendly solution for online privacy. You can also test your VPN with online tools like browserleaks.com or DNSleaktest.com.

If the VPN doesn’t meet your expectations, you can cancel it within 30 days and receive a full refund. I’ve outlined all the methods with simple steps to help you cancel your IPVanish subscription and get your money back.

I strongly recommend installing a premium VPN like ExpressVPN or NordVPN on your device before canceling your IPVanish subscription.