How to cancel PrivateVPN subscription with a full refund

PrivateVPN is one of the fastest VPNs, offering highly optimized servers and advanced security features. I’ve used it to access restricted websites and social media apps, and it worked flawlessly. It’s also a great choice for unblocking geo-restricted channels and streaming platforms.

If PrivateVPN doesn’t meet your privacy or streaming expectations, you can take advantage of its 30-day money-back guarantee and claim a full refund. This guide outlines all the steps and methods you need to cancel your PrivateVPN subscription and request a refund across different devices.

I have purchased PrivateVPN, tested for mobile VPN leaks, unblocking, etc, and tested its cancelation and refund process before writing this article.

Things to know before you cancel PrivateVPN

Here are a few things to know before you cancel your PrivateVPN subscription:

• PrivateVPN has a 30-day money-back guarantee.
• You have to provide a reason for cancelation and refund.
• Subscriptions purchased via App Store/iTunes are not eligible for PrivateVPN’s 30-day money-back guarantee.
• Bitcoins and other cryptocurrencies are non-refundable.

How to cancel PrivateVPN in 2024 with a refund: Easy steps

PrivateVPN is one of the best and fastest VPNs I’ve used, offering the best VPN servers for streaming and unblocking restricted websites. In addition, it provides robust security features and modern VPN protocols, comparable to other premium VPNs.

If the VPN does not meet your expectations, you can claim a full refund within 30 days, thanks to their 30-day money-back guarantee. Below, I’ve outlined the steps to cancel your PrivateVPN subscription through their website, Google Play Store, and App Store.

Canceling PrivateVPN via the website with a refund

Here are the steps to cancel a PrivateVPN subscription via their website:

1. Open PrivateVPN.com in your browser.
2. Click on “My Account” in the header.
3. Log in with your PrivateVPN email address and password.
4. Click on “Control Panel” from the header after logging in.
5. Click on “Cancel Subscription.”
6. Done! You have successfully canceled your PrivateVPN subscription.
7. Refund:
   1. After canceling the subscription, contact customer support via live chat or email at support@privatevpn.com.

Canceling PrivateVPN via the Play Store (Android) with a refund

Here are the steps to cancel a PrivateVPN subscription purchased via Play Store:

1. Open the Google Play Store on your mobile device.
2. Tap on your profile picture in the top-right corner.
3. From the menu, select Payments & Subscriptions.
4. Choose Subscriptions from the options.
5. Find and select PrivateVPN from the list.
6. Follow the prompts to cancel and provide a reason for your cancellation.
7. Refund:
8. You can request a refund via live chat or by contacting their support team via email.

Note: You can receive a 100% refund by canceling your PrivateVPN subscription through the Google Play Store within 48 hours of purchase.

Canceling PrivateVPN via the App Store (iOS) with a refund

Here are the steps to cancel a PrivateVPN subscription purchased via Apple App Store or iTunes:

1. Open the Settings app on your iOS device.
2. Tap your name, which will be displayed at the top of the screen.
3. Go to Subscriptions in the menu.
4. Find your PrivateVPN subscription and select it.
5. Tap Cancel Subscription and follow the instructions to complete the cancellation.
6. Refund:
   1. Visit Apple’s Report a Problem page and log in using your Apple ID.
   2. Select Request a Refund from the first dropdown menu.
   3. In the second dropdown, choose a reason for the refund, such as “Service did not meet expectations.”
   4. Locate your PrivateVPN subscription in the list, select it, and click Submit.
   5. Refunds are typically processed within a few hours and credited back to your original payment method.

How long does PrivateVPN take to refund money?

I purchased my subscription using a credit card, and the refund was processed within 4 days. Typically, it takes 5-10 business days for a VPN provider to return your money to your account. However, PrivateVPN’s Terms of Use page specifies a maximum refund processing time of 14 days.

However, to clarify this, I contacted the chat support guy via live chat. He said it normally takes it takes 3-5 business days for a refund to be credited back to your account. Paypal refunds are credited immediately after verification.

Additionally, I was unable to find PrivateVPN subscribers complaining about the service on Reddit, and their Trustpilot page is full of five stars. Therefore, it makes PrivateVPN a good VPN with efficient servers and a quick refund process.

What are the best PrivateVPN alternatives in 2024?

The yearly PrivateVPN subscription costs $72 in total, but it has 24 months extra. This means you are getting 36 months of VPN at $2/m. It offers secure VPN protocols like OpenVPN, L2tp, WireGuard, PPTP, and IKEv2.

I also tested it for unblocking Facebook in China, and it worked flawlessly. Make sure to test your VPN for unblocking capabilities, security, and privacy during the 30-day trial period.

Here are the best PrivateVPN alternatives you can count on:

1. NordVPN — Largest Server Network

NordVPN is rated the best VPN of 2024 by several VPN review websites, such as VPN for What and prominent publications. I have been an avid NordVPN user for 2-years and have used it for streaming, torrenting, online security, and privacy.

Here are a few features that make NordVPN a better alternative:

• Access restricted websites and streaming platforms like Netflix, Hulu, and Prime Video from anywhere.
• Offers over 6,000 servers in 111 countries for fast and stable global connectivity.
• Provides advanced encryption and protocols such as OpenVPN, WireGuard (NordLynx), and IKEv2 for secure connections.
• Obfuscated servers hide VPN traffic, ideal for use in restrictive countries like China and Russia.
• User-friendly apps available for Windows, Mac, Android, iOS, and Smart TVs.
• Includes features like a kill switch, Double VPN, and Threat Protection to block malware, ads, and trackers.
• Dedicated IP option for secure online banking or business activities.
• 24/7 customer support via live chat and email.
• Priced at $4.49 per month for a 27-month plan with a 30-day money-back guarantee.
• NordVPN’s cancelation and refund process is easy and smooth, with no questions asked at the time of cancelation.

NordVPN also offers gift cards, which are available at Walmart and other physical stores in the United States, providing. These cards provide a convenient option for those who wish to purchase a VPN service anonymously.

2. ExpressVPN — Fast, Secure, Reliable

ExpressVPN is the fastest VPN when it comes to playing online games with lower ping and streaming movies online in 4K resolution. I use ExpresVPN on my mobile, and it provides a seamless VPN experience.

Here are the ExpressVPN features that make it superior to PrivateVPN:

• More than 3,000 servers in over 105 countries, offering speeds up to 10Gbps for smooth online gaming and streaming.
• Secure VPN protocols include OpenVPN with default obfuscated servers and Lightway, a custom protocol supporting strong encryption like AES-256 and ChaCha20.
• Compatible with Windows, macOS, iPhone, Android, Smart TVs, and more, allowing up to eight simultaneous connections.
• Features like split tunneling and a VPN kill switch are included, while a dedicated IP address requires an additional fee, as is standard in the VPN industry.
• Unblocks Hulu, changes Netflix libraries, and supports other streaming platforms globally.
• Priced at $4.99 per month with a 30-day money-back guarantee and 24/7 live chat support.
• ExpressVPN’s cancelation and refund process is smooth and easy.

3. Surfshark —Affordable

Surfshark has all the advanced security features that most premium VPNs offer but is available at an affordable price. Here are a few prominent features of this VPN service:

• Bypasses geo-restrictions to access streaming platforms like Netflix, Hulu, and Max from anywhere.
• Offers over 3,200 servers in 65+ countries, providing global connectivity and fast speeds.
• Utilizes strong encryption and supports protocols like OpenVPN, WireGuard, and IKEv2 for secure connections.
• Camouflage mode disguises VPN traffic as regular internet activity, bypassing censorship and VPN bans in restrictive regions.
• Provides intuitive apps for Windows, macOS, Android, iOS, Linux, and smart TVs, ensuring seamless setup and use.
• The MultiHop feature routes traffic through multiple servers for added encryption and privacy.
• Includes split tunneling, dedicated IP, and CleanWeb (ad blocker) features.
• Supports unlimited simultaneous connections on a single account and follows a strict no-log policy.
• Priced at $2.49/month for a 2-year plan, with a 30-day money-back guarantee, 24/7 chat support, and antivirus bundled with the VPN.
• Surfshark’s cancellation policy ensures a simple and hassle-free refund process.

Final thoughts on canceling PrivateVPN

PrivateVPN offers optimized servers in 60+ countries and uses advanced and secure VPN protocols to encrypt your data. I also tested it to change my Netflix library and access Hulu from abroad, and it worked perfectly.

If it doesn’t perform well on your device, you can request a full refund under the 30-day money-back guarantee and switch to another VPN like ExpressVPN, NordVPN, or Surfshark.

I’ve also listed the best alternatives to PrivateVPN, offering similar pricing but with more features and advanced security protocols.