How to cancel PrivadoVPN subscription and get a refund

PrivadoVPN is a Swiss-based VPN that offers free and paid subscriptions. The free version offers limited access to VPN servers and 10GB of monthly data. On the other hand, the premium subscription offers additional optimized VPN servers and security features like Malware and adblocker, Smart DNS, etc.

PrivadoVPN is ideal for travelers who frequently connect to public Wi-Fi at airports and hotels. All subscriptions come with a 30-day money-back guarantee, ensuring peace of mind. If you’re not satisfied with its performance, you can cancel within 30 days and receive a full refund.

I subscribed to PriadoVPN’s yearly subscription to test the VPN and its cancelation process. I have listed the necessary steps to cancel PrivadoVPN and claim a 100% refund via their website, Play Store and App Store.

However, before canceling, consider upgrading to a premium VPN to safeguard your online privacy and security. I’ve been using NordVPN for over two years, and it’s one of the best options available. It offers highly optimized servers in multiple countries and secures your data using advanced VPN protocols.

Things to know before canceling PrivadoVPN

Here are the things you should know before canceling your subscription:

• PrivadoVPN has a 30-day money-back guarantee, no questions asked.
• Monthly subscriptions are not eligible for the 30-day money-back guarantee.
• Payments made with Direct Debit, Credit Card, or PayPal are eligible for refunds.
• Subscriptions purchased via the App Store are non-refundable by PrivadoVPN and should be claimed at Apple Support.
• If your account is terminated while you have a paid subscription, you may be eligible for a pro-rated refund for the unused portion of your subscription.

How to cancel PrivadoVPN in 2024: Easy Steps

PrivadoVPN offers all the security features of a premium VPN. However, the number and location of VPN servers are less than what you can get at a similar price. I canceled my PrivadoVPN subscription via their website and mentioned all the necessary steps for you to do it.

Canceling PrivadoVPN via browser (their website) with a refund

Here are the steps to cancel your PrivadoVPN subscription via browser:

1. Open PrivadoVPN’s website.
2. Sign in with your credentials.
3. Select “Cancel Account,” located at the bottom of your admin panel.
4. Click on “Continue Cancelation.”
5. Give a reason for cancellation in the next step and click “Cancel Subscription.”
6. Confirm your cancelation in the final steps.
7. Refund:
   1. After your cancelation is confirmed, contact the customer support team to initiate a refund request.

Canceling PrivadoVPN via Play Store (Android) with a refund

Here are the essential steps to cancel your subscription purchased via Play Store:

1. Open the Google Play Store on your mobile
2. Click on your profile picture
3. Click on “Payments & Subscriptions” from the menu
4. Select “Subscriptions” from the menu.
5. Select PrivadoVPN from the list.
6. Proceed with the reason for the cancelation and provide a reason.
7. Refund:
   1. Open the Google Play Store app on your mobile
   2. Click on your profile picture
   3. Click on “Payments & Subscriptions”
   4. Select “Bedget & Order history.”
   5. Click on PrivadoVPN from the list and request a refund.
   6. Complete the form to proceed with the refund request.
   7. You will receive a message saying, “Thank you for sharing your concerns,” followed by an email with the refund decision.

Note: You can get a 100% refund within 48 hours of your purchase via the Google Play Store.

Canceling PrivadoVPN via App Store (iOS) with a refund

Follow these steps to cancel your PrivadoVPN subscription purchased via the App Store:

1. Launch the Settings app on your iOS device.
2. Tap on your name at the top of the screen.
3. Select Subscriptions from the menu.
4. Locate your PrivadoVPN subscription and tap on it.
5. Choose Cancel Subscription and follow the on-screen instructions to finish the process.
6. Refund:
   1. Go to Apple’s Report a Problem page and sign in with your Apple ID.
   2. From the first dropdown menu, select Request a Refund.
   3. In the second dropdown, choose a reason for your refund, like “Service did not meet expectations”.
   4. Find your PrivadoVPN subscription in the list, select it, and click Submit.
   5. Refunds are usually processed within a few hours and returned to your original payment method.

How long does PrivadoVPN take to refund money?

Unlike NordVPN’s clear cancellation and refund policy, PrivadoVPN does not specify how long refunds will take. In my case, it took 8 business days to receive a refund after purchasing a subscription with a credit card.

Typically, refunds in the VPN market take 5-10 business days, which is standard practice. After thoroughly reviewing PrivadoVPN’s Terms of Service, I couldn’t find any mention of a refund timeframe.

Users shared mixed reviews on PrivadoVPN’s Trustpilot page. Some praise its speed and security, while others criticize it for not connecting and slowing their internet speed.

What are the best PrivadoVPN alternatives in 2024?

PrivadoVPN is one of my top picks for the most affordable VPNs in 2024. Their yearly plan costs approximately $1.33 per month, giving you 15 months of service for just $20 in the first year. However, from the second year onward, the price increases to $59.88 per year.

I’ve noticed several PrivadoVPN subscribers sharing complaints about the service on Trustpilot. If you’re considering canceling your subscription and requesting a refund, here are some of the best alternatives to PrivadoVPN that I’ve personally tested, all available at affordable prices.

1. VyprVPN — Secure & Reliable

VyprVPN stands out when it comes to VPNs, which have secure servers and fast speeds. It offers advanced security features and supports apps for all devices. Here are some of VyprVPN’s key features:

• Has optimized servers in 70+ countries
• Offers secure data encryption and advanced VPN protocols like WireGuard, OpenVPN, IPSec, etc.
• It has the Obfuscation VPN protocol ‘Chameleon,’ which enables users to bypass VPN blocks and firewalls.
• Has a strict no-log policy.
• Has been audited by third parties and was successful in mobile VPN leak test.
• Offers additional security features like custom DNS, split tunneling, kill switch, etc, and allows ten simultaneous connections.
• A yearly subscription is available at $5/m with 24/7 live chat support.
• VyprVPN’s cancelation & refund policy offers a 30-day money-back guarantee.

2. Windscribe — Free & Paid

Here are Windscribe’s prominent features that make it an alternative to PrivadoVPN:

• Offers optimized servers in 69+ countries and 134 cities.
• Follows a strict no-log policy to ensure user privacy.
• Includes R.O.B.E.R.T., a tool that blocks domains and IP addresses across all devices using the VPN app.
• Uses advanced encryption and modern VPN protocols like WireGuard, OpenVPN, Stealth, Wstunnel, and IKEv2 to secure data.
• It provides advanced features such as split tunneling, static IP, kill switch, port forwarding, and double-hop.
• Unblocks major streaming platforms and restricted content.
• Offers apps for Windows, Mac, iPhone, and Android devices.
• The yearly plan costs $5.75 per month, with a free version available that gives access to 10 locations.
• Windscribe’s cancellation policy allows for a full refund within 7 days.

3. TunnelBear — Perfect for travelers

TunnelBear provides both free and paid subscription options. The free plan, ideal for travelers, includes a 2GB monthly data limit, which is sufficient for safe internet browsing. It’s especially useful for those who frequently connect to public Wi-Fi. Here are some of the key features of TunnelBear VPN:

• Uses strong encryption to keep your online activities secure.
• Features an intuitive, beginner-friendly interface.
• Free users get access to servers in over 45 countries (with even more options on the premium plan).
• Maintains a strict no-logs policy to protect your privacy.
• The GhostBear feature helps bypass firewalls and censorship and lets you access restricted websites in countries where VPNs are illegal or heavily regulated.
• Compatible with multiple platforms, including Windows, macOS, Android, and iOS.
• TunnelBear has a cancelation policy but does not offer refunds.

Final thoughts on canceling PrivadoVPN

Privado offers highly optimized VPN servers, modern encryption ciphers, and VPN protocols. I have used the premium version to access restricted websites, download torrents, and unblock geo-restricted channels.

If the VPN doesn’t meet your needs, you can get a 100% refund by canceling your PrivadoVPN subscription within 30 days. Before proceeding with the cancellation, consider protecting yourself with a premium VPN like ExpressVPN or NordVPN. I’ve also listed affordable VPN options along with their features, so you can choose one that fits your budget.